Vispa

United Kingdom

Automated the usage and top-up functions and reduced customer tickets.

Vispa logo

Previous solution - own custom built php/mysql

Problem

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We had an old system and didn't want to re-develop it from the beginning, so we took the decision to look for a ready made billing platform.

Why Splynx?

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We tested a few different platforms and found Splynx team were good at communicating and offered help where others couldn't.

Results from working with us

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We needed a faster, more modern, fully supported platform. As in certain point we found that support and further development of own software is inefficient and decided to move to commercial platform.

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Easyweb, South Africa

Month-end takes one hour now compared to three days or more before Splynx.

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Mymanga Networks, Kenya

Automation has allowed all employees to focus on their tasks and grow the company in a streamlined way.

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Khula Tech Solutions, South Africa

The company has grown to have almost 500 clients in less than 3 years, and grew by almost 300% from when it started.

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THDtel, Saint Martin

Splynx interface provides all the information to help customers in case of an outage. We stopped wasting time looking via 3 or 4 different tools.

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Citi-Tech South Africa, South Africa

Provided a better service offering to customers.

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Ghostfibre, South Africa

Having one system to manage everything saves a ton of time and gives space to focus on sales, support and marketing.

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Raajje Online, Maldives

Gained a more precise bandwidth control on the customer base with better designed packages. Apart from that, the billing system has gone almost automated -- previously the finance team had to crunch numbers at the end of every bill running date, now the entire billing team could be just one person.

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High Tide Group, United Kingdom

Removed almost all the billing errors. Started the deployment of the ISP part of the business, and Splynx gives a good foundation and structure to work to.

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Au Wireless, Australia

Almost a 50% reduction in recurring costs.

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RTSNet Pty Ltd, South Africa

The billing system, as well as client management, has improved dramatically because bookkeeping is automatically being updated daily by Splynx.

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