Last updated: April 15, 2026

Why ISPs are
switching to Splynx

Unified, API-first OSS/BSS platform for all operations, connecting billing, network management, and customer service in a single system.

Start your free 15-day Splynx trial →
Rating 4.8 Average Rating
BILLING & FINANCE
Recurring billing
Prepaid billing
Postpaid billing
Pro-rata billing
VoIP / CDR billing
Usage-based billing
Reseller billing
Automated invoicing
Bank reconciliation
Data caps & top-ups
PAYMENT PROCESSING
Credit card payments
ACH / bank transfer
Debit orders
Embedded payments
NETWORK MANAGEMENT
Built-in RADIUS / AAA server
TR-069 / ACS
IP Address Management (IPAM)
Network device monitoring
Bandwidth management
Auto throttle / disconnect
Hotspot / voucher mgmt
GPON / FTTH provisioning
Network maps / topology
GIS / geographic visualization
QoE / DPI integration
CRM & CUSTOMER MANAGEMENT
CRM
Customer portal (self-service)
White-labeled customer portal
Online self-sign-up / activation
Lead / sales pipeline
Multi-channel communication (email, SMS, phone, messaging apps)
MDU / properties management
Contract management
TICKETING & SUPPORT
Built-in ticketing / helpdesk
Ticket automation / workflows
Multi-inbox support
3CX
SLA / escalation rules
FIELD OPERATIONS
Job / work order scheduling
Checklists / digital forms
INVENTORY
Inventory / stock management
Multi-location inventory
Supplier / PO management
INTEGRATIONS & API
Open / REST API
MOBILE APPS
Customer mobile app (with white-labeling)
Field technician mobile app
DEPLOYMENT & PRICING
Hosting
Cloud or On-Premise
Cloud-only (SaaS)
Cloud-only (SaaS)
Cloud-only (SaaS)
Cloud-only (SaaS)
Cloud-only (SaaS)
Cloud-only (SaaS)
Cloud-only (SaaS)
Cloud-only (SaaS)
Cloud-only (SaaS)
Free data migration
Free trial

*This comparison is published by Splynx based on publicly available vendor documentation as of April 2026. Pricing and features change — always verify directly with vendors. This page contains no affiliate links.

The best choose Splynx

Manage everything in one place

Stop paying for OSS and BSS that barely talk to each other. Splynx unifies billing, networking, CRM, ticketing, and field operations in a single platform — so your team stops context-switching and starts moving faster. Over 1,000 ISPs replaced their entire software stack with Splynx and cut recurring software costs by up to 50%.

Manage everything in one place

Save your accountant days of billing work

Manual invoicing, chasing late payments, and reconciling bank statements used to eat up days every month. Splynx auto-generates invoices, retries failed payments, fires dunning reminders, and syncs every transaction directly to QuickBooks or Xero the moment it clears. One ISP cut their entire month-end billing process from days down to under an hour.

Save your accountant days of billing work

Your whole network. One dashboard.

Monitor every device, manage IPv4 and IPv6 addressing, enforce fair-usage policies, and automatically block non-paying subscribers — without touching hardware manually. Splynx connects to any device via RADIUS, SNMP, TR-069, or SSH, so you're never locked into a single vendor. When something goes wrong on the network, you'll know before your customers do.

Your whole network. One dashboard.

Every customer. Fully in context

Every call, ticket, invoice, service change, and contract lives inside a single customer profile — not scattered across three inboxes and a spreadsheet. Your team can schedule a job, send a payment reminder, or modify a plan without leaving the screen. Subscribers handle the rest themselves through the self-service portal, cutting inbound support volume significantly.

Every customer. Fully in context

Zero-touch provisioning at any scale

The moment a customer's router connects to the network, Splynx configures it automatically — no manual setup, no truck roll, no support call. Push firmware updates to thousands of devices simultaneously, run remote diagnostics, and reboot hardware from your desk instead of a customer's driveway. Provisioning that used to take hours now takes seconds.

Zero-touch provisioning at any scale

Dispatch smarter. Close jobs faster

Create work orders directly from support tickets with a single click — ticket details, customer info, and history transfer automatically. Field technicians get everything they need on their phone: one-tap navigation to job sites, task checklists, customer details, barcode scanning for equipment, and on-site e-signature capture.

Dispatch smarter. Close jobs faster

Customize Your system Your way

with the integrations you need, free from vendor lock-ins

Payments

Accounting

QoE

Communication and Networking

Frequently Asked Questions

What are some tools and features that set Splynx apart?

Splynx goes beyond billing with a built-in Radius server, TR-069 remote device management, voice and data rating, and linked account billing for multi-site customers from one dashboard. An open API lets you extend or customize anything the defaults don't cover.

How do I choose the right billing and network management platform for my ISP?

While there are many considerations when choosing the right software, two things matter most: the platform fits your current operations without heavy customization, and it can scale as your subscriber base grows.

Look for a system that covers billing, network access, and customer management in one place, supports the hardware you already use, and offers integrations with your payment and accounting tools. A live demo with your own data is the fastest way to find out.

How do I set up a ISP software solution for different projects?

Every ISP runs differently. Splynx is designed modular, so you configure it around your operation — fixed wireless, fiber, hotspot, VoIP, or a combination. Most providers start with the how-to videos and knowledge base, which walk through billing rules, network setup, and customer management step by step.

If you need hands-on help, your subscription includes 2 hours of guided basic setup with a Splynx engineer over Zoom. Additional integration packages (5 or 10 hours) are available at $70/hour if your deployment requires deeper configuration.

How much should I expect to pay for ISP billing and management software?

It depends on your subscriber count, the features you need, and whether you're combining multiple tools or using one platform. Standalone billing tools can start at $50–100/month for small networks, while full-stack solutions covering billing, CRM, network management, and device provisioning typically range from $200 to $1,000+/month depending on scale. Per-seat licensing adds up fast if you have multiple staff.

Splynx prices by active subscriber count with no per-seat fees — all features, unlimited admin accounts, and cloud hosting included. Estimate your cost with the pricing calculator.

What steps should I take when switching ISP billing software?

Before canceling your current platform, confirm that the replacement covers your billing, network management, and CRM requirements. Then make sure your existing data — customer records, tariff plans, services, credit cards data and balances — can be migrated cleanly.

Splynx supports imports from Excel, CSV, and several existing platforms directly. Every subscription includes 2 hours of free onboarding support to help with migration and initial configuration, with additional dedicated assistance available if your setup is more complex.

Can I migrate data from my current ISP billing system to another?

Usually, yes. Before switching, make sure the new platform can import your customer data, tariff plans, services, and balances in a format your current system can export. Splynx accepts Excel, CSV, and direct imports from several billing platforms.

Details on the migration process are here.

Does Splynx have a free trial?

Yes. Splynx offers a 15-day free trial with no credit card required, covering all platform features including billing, RADIUS, CRM, and field service modules.

Launch in weeks, not months

We help you migrate your data without stress or disruption to daily operations.

1

From other platforms

Migration from another Billing/OSS platform with structured import (CSV, API, scripts). We can assist with data migration from your current system.

2

From current database or files

Collaborate with a dedicated deployment manager to determine the most efficient strategy for your data transfer. We support seamless imports from a variety of sources, including:

  • Excel
  • CSV
  • Any Radius server database
  • Other sources

We prioritize migrating your most critical records - specifically Packages, Customers, and Services. To ensure a seamless, day-one launch, your dedicated deployment manager will consult with you to import all necessary operational data.

Make the switch to the leading ISP billing platform

Try it free
Splynx Interface