icon Built for South Africa

Splynx for South African ISPs

Run your ISP with near-zero manual intervention. Automate billing, payments, network control, and customer management in one unified system that helps you operate, build and scale.

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Splynx Main Dashboard
Trusted by
350+
South African ISPs
Automation-first

Run your ISP with near-zero manual intervention

Three loops that close themselves, billing collection, customer self-service, and local payment reconciliation, working together as one automated revenue engine.

01 Revenue collection

From invoice to reconnection. Fully automated.

The full collection cycle runs without admin intervention. Invoices go out, reminders escalate, non-payers are suspended at the network level, and paying customers are reactivated within minutes.

  • Automated billing runs
  • Smart payment reminders
  • Real-time service blocking
  • Instant invoice delivery
  • Automated suspension workflows
  • HTTPS redirect to payment portal
Result Your revenue collection runs itself.
Automated collection cycle
Invoice generatedBilling run · monthly cycle 00:00
Reminder sentEmail + SMS · escalating cadence +3d
Service suspendedNetwork-level block · real-time +7d
Block page shownHTTPS redirect · pay & portal access live
Payment → reactivatedAuto-restore within minutes instant
02 Self-service

White-label ISP customer self-service portal

A web portal and mobile app let customers pay, track usage, and restore service on their own. Support load drops significantly, the loop closes without a ticket.

  • Web customer portal
  • Instant payments
  • Usage, invoices, and account control
  • Mobile app access
  • Immediate service restoration
Result Customers solve their own problems. Support load drops significantly.
03 Local payments & accounting integrations

Built on the foundation South African ISPs actually use.

Native integrations with Netcash, debit orders, and the accounting stack your finance team already runs. Automated batches, same-day processing, clean reconciliation.

  • Netcash Pay Now (instant EFT for customer self-service)
  • Netcash Debit Orders (automated batches, same-day processing, auto-forwarding on failed dates)
  • Sage, Xero, QuickBooks (direct accounting sync, no manual exports)
Result Clean, automated financial reconciliation with minimal admin effort.
Payments · South Africa
Accounting
Sage Business Cloud
Direct sync
Xero
Direct sync
QuickBooks
Direct sync · invoice & payment mapping
ISP-native core

Carrier-grade control, without the complexity.

Splynx speaks the protocols your network already runs on RADIUS, MikroTik, LibreQoS, Preseem and layers DNS security on top. Scale authentication, shape traffic, and block threats from a single pane.

04 Network-Level Automation & Control

Native RADIUS, MikroTik, and standard ISP plumbing.

Authentication, provisioning, and enforcement happen at the network layer (not in a separate module). Scale subscriber sessions without scaling ops overhead.

  • Native RADIUS AAA support
  • Seamless integration with MikroTik and standard ISP infrastructure
  • Scalable authentication and provisioning
Result Carrier-grade control without complexity.
Authentication & routing
Splynx RADIUSfreeRADIUS · auth + accounting
MikroTik CCRCHR · RouterOS 7
Cisco BNGPPPoE / IPoE
Juniper Unified PONGPON · 1G/2.5G
Cambium / UbiquitiWireless · LTE
05 Traffic shaping & QoS

Lower congestion. Better customer experience.

Integrations with LibreQoS, Preseem, and Bequant bring real-time traffic optimisation into your Splynx stack, so every subscriber gets the bandwidth they're paying for, especially at peak.

  • LibreQoS integration
  • Bequant integration
  • Per-subscriber policy
  • Preseem integration
  • Real-time traffic shaping
  • Peak-hour efficiency
Result Better customer experience. Lower congestion. Higher network efficiency.

Live Bandwidth Usage

RangeLast 1 minute
Download
23.78 Mbps
Peak 218.4 · Avg 102.1 · ▲14%
Upload
8.11 Mbps
Peak 12.6 · Avg 6.4 · ▼3%
0 50 100 150 200 250 MBPS 00:23:50 00:24:00 00:24:10 00:24:20 00:24:30 00:24:40 00:24:50 now
06 Security & DNS protection

Proactive DNS-layer security for every subscriber.

With Whalebone running at the DNS layer, every subscriber connection is filtered against malware, phishing, and botnet command traffic. A critical safeguard in a market where end-user devices are frequently compromised.

  • DNS-layer filtering
  • Botnet C2 protection
  • No endpoint install
  • Malware & phishing block
  • Local resolver deployment
  • Subscriber-wide coverage
Why it matters in South Africa High levels of compromised end-user devices require proactive protection.
Threat blocked
https://gateway.netshield.example/blocked?url=malware.test

Attention!

You tried to access http://malware.test.example.io:80/, which our network protection considers harmful.

Detected threat: Malware
Contact details
Leave page
Proceed anyway
9:41

Attention!

You tried to access
http://malware.test.example.io:80/
which our network protection considers harmful.

Detected threat: Malware
Contact details
Leave page
Proceed anyway
Local advantage

Hosted, supported, and built in your market.

Infrastructure in Teraco. Support aligned to SAST. A team that operates inside the South African ISP industry — not adjacent to it.

07 Local hosting

Low latency across South Africa. Teraco-grade reliability.

Splynx runs inside Teraco data environments, the backbone of South Africa's internet exchange. That means fast response times across all major South African metros, plus enterprise-grade uptime.

  • Hosted in Teraco
  • Enterprise-grade infrastructure
  • JINX & CINX peering
  • Low latency nationwide
  • High uptime guarantee
  • Redundant power & cooling
Result Fast system performance for both admins and customers nationwide.
Splynx network latency across South Africa
08 Support in your time zone

Real support when you actually need it.

Support, product, and engineering aligned to South African working hours. No 3am escalation to an offshore queue. Your issue gets handled by someone who's avaiable, on the ground, and understands your network.

  • SAST-aligned hours
  • Faster response than offshore
  • Context of your setup
  • Local phone & email
  • Product team accessible
  • No language barrier
Result Faster resolutions. No time-zone tax.
Support coverage · right now
South Africa
South Africa
SAST · UTC+2
10:42
On shift · Cape Town & Johannesburg
Europe
Europe
CET · UTC+1
09:42
On shift · Prague
Avg first response
SAST business hours
< 12 min
09 Built by ISP experts

We are not external consultants. We operate inside the industry.

Our South African team builds, runs, and supports ISP networks every day, and stays present in the local ecosystem that defines them.

350+
ISP deployments in South Africa
15+
years combined ISP experience (local team)
Active
presence in the local ISP ecosystem
Cost-transparent & ready to launch

The full platform — with launch included from day one.

No feature upsells, no hidden modules, and no extra bill for going live. Deployment, migration, and network integration are part of the package.

10 Everything included

No upsells. No feature locking. No surprises.

Every Splynx subscription includes the full platform, customer portal, mobile app, technician scheduling, unlimited admins. You scale on subscribers, not on module purchases.

Result Full platform from day one. No scaling penalties.
Included in your Splynx license
All system features
Public add-ons & integrations
Customer portal & mobile app
Mobile app for field techs
Unlimited administrator accounts
Support included
Technical support
Frequent software updates and API
Automatic system backup
Deployment & migration assistance
11 Deployment & migration

Onboarding, migration, and integration included.

Splynx is built so you own your system from day one. We provide the platform, the guides, and an engineer at the start. You configure, we're alongside until you're live.

  • Full onboarding handled by Splynx
  • Data migration support
  • Network integration guidance (RADIUS, DHCP, MikroTik, etc.)
  • Team training & handover
  • 7-day ticket support, 08:00–21:00 SAST
Result No additional deployment costs. Fully deployed system in ~4 weeks. 2-3 meetings included
4-week onboarding · typical pace for a South African ISP
Week 1-2 · Evaluation & Setup
Demo, trial & initial configuration
1:1 demo session followed by a 15-day free trial. You configure tariffs, services, and workflows while onboarding new customers directly into Splynx.
Demo session Free trial Initial setup
Weeks 3 – 3 · Migration & core configuration
Data import and network preparation
Customer data imported (CSV/Excel). Mass configuration completed, including RADIUS, DHCP, and MikroTik integration. Network migration prepared in a 1:1 session.
Data import RADIUS/DHCP MikroTik Network prep
Week 4 · Final configuration & Go-live prep
Billing setup & system readiness
Final billing configuration completed (invoices, payments, automation). System prepared as the primary platform.
Billing setup Automation No parallel run
End of week 4 · Go-live
Cutover to production
Final 1:1 cutover session. Full transition into Splynx.
Cut-over Go-live
EXECUTION MODEL
All key steps are handled in 1:1 engineer-led sessions (demo, migration, billing, cutover), scheduled weekdays between 09:00–23:00 SAST.
Built to scale

Grow your subscriber base. Not your ops overhead.

Splynx has no artificial limits on admins, customers, or sites. The platform absorbs the operational load so your team stays the same size. Even as the network doubles.

12 Operational scale

No artificial limits. No scaling penalties.

Add admins without per-seat fees. Add new sites and POPs without re-platforming. Customers self-serve, field teams work in parallel, billing and FUP enforcement run automatically. Splynx is built so adding subscribers doesn't mean adding headcount.

  • Unlimited admin users
  • Customer self-service
  • Multi-site & multi-POP architecture
  • Independent field teams
  • Automated billing & FUP enforcement
  • Cloud or on-premise — your choice
Result You scale without increasing operational overhead.
Admin seats. Your ops, finance, NOC and field teams work in one system. No per-seat fees.
Modular architecture
Add when you need it. ACS, Hotspot, accounting integrations and protective DNS — pay for what you use.
Cloud or
on-premise
Your choice. Run in our managed cloud (data centre in your region) or self-host for full upgrade and infrastructure control.
50%
Reduction in recurring costs. Replace separate billing, RADIUS, monitoring and customer-portal tools with one platform — ISPs typically cut software spend in half within the first year.
Proven at African scale
VSquared Networks runs Splynx for 40,000+ subscribers across Kenya — and is targeting 100,000. South African ISPs run Splynx end-to-end without changing systems as they grow.
40k targeting 100k
One-on-one demo

Get a tailored walkthrough based on your network and business model

  • Real-world use cases
  • Payment and billing flows
  • Network integration examples
Book a demo