icon Built for Australia & New Zealand icon

Splynx for Australian and New Zealand ISPs

Run your ISP with near-zero manual intervention. Automate billing, BECS Direct Debit, network provisioning, and subscriber management in one platform - built for WISPs and broadband providers competing in the AU and NZ market.

Book a Demo
Splynx Main Dashboard
Trusted by
130+
Australian & New Zealand ISPs
Automation-first

Run your ISP with near-zero manual intervention

Three loops that close themselves - billing and collections, subscriber self-service, and Direct Debit reconciliation - working together as one automated revenue engine.

01 Revenue collection

From invoice to reconnection. Fully automated.

The full collection cycle runs without admin intervention. Invoices go out, payment reminders escalate, non-payers are suspended at the network level, and subscribers are reactivated the moment their Direct Debit clears.

  • Automated billing runs
  • Smart payment reminders
  • Real-time service suspension
  • Instant invoice delivery
  • Automated suspension and reconnection workflows
  • HTTPS redirect to payment portal
Result Your revenue collection runs itself.
Automated collection cycle
Invoice generatedBilling run · monthly cycle 00:00
Reminder sentEmail + SMS · escalating cadence +3d
Service suspendedNetwork-level block · real-time +7d
Block page shownHTTPS redirect · pay & portal access live
Payment → reactivatedAuto-restore within minutes instant
02 Self-service

White-label subscriber self-service portal

A web portal and mobile app let subscribers pay, view usage, and restore service on their own - reducing support load and closing the loop without a single ticket.

  • Subscriber web portal
  • Mobile app access
  • Usage, invoices, and account control
  • Instant payments
  • Immediate service restoration
Result Subscribers solve their own problems. Support load drops significantly.
White-label subscriber self-service portal
03 AU & NZ payments & accounting

Built on the payment rails Australian and New Zealand ISPs actually run on.

Stripe for automated BECS Direct Debit - the standard for recurring broadband payments in Australia. GoCardless for Direct Debit across both AU and NZ. Cards for one-off payments. All native, fully reconciled, and synced with Xero out of the box.

  • Stripe BECS Direct Debit (automated recurring collections for AU subscribers)
  • GoCardless (Direct Debit for AU and NZ, intelligent retry on failed payments)
  • Stripe cards (credit & debit card payments, real-time reporting)
  • Xero, Sage, QuickBooks (direct accounting sync)
Result Clean, automated financial reconciliation across AUD and NZD.
Payments · Australia & New Zealand
Accounting
Xero
Direct accounting sync
Sage
Direct accounting sync
QuickBooks
Direct accounting sync
ISP-native core

Carrier-grade control, without the complexity.

Splynx speaks the protocols your network runs on - RADIUS, MikroTik, Cambium, Ubiquiti - and layers traffic shaping and DNS security on top. Authenticate subscribers, provision services, and protect your network from a single pane.

04 Network-level automation & control

Native RADIUS, MikroTik, and the WISP infrastructure you already run.

Authentication, provisioning, and enforcement happen at the network layer - not in a separate module. Whether you run MikroTik, Cambium, Ubiquiti, or resell NBN services over PPPoE - Splynx integrates natively. Scale subscriber sessions without scaling ops overhead.

  • Native RADIUS AAA (authentication, authorization, accounting)
  • MikroTik, Cambium, Ubiquiti - native integration
  • PPPoE, IPoE, DHCP - works with your existing gear
  • Scalable subscriber provisioning and session management
Result Carrier-grade network control - without the ops complexity.
Authentication & routing
Splynx RADIUSfreeRADIUS · auth + accounting
MikroTik CCRCHR · RouterOS 7
Cisco BNGPPPoE / IPoE
Juniper BNGPPPoE / IPoE
Cambium / UbiquitiWireless · LTE
05 Traffic shaping & QoS

Lower congestion. Better customer experience.

Integrations with LibreQoS, Preseem, and Bequant bring real-time traffic optimisation into your Splynx stack - so every subscriber gets the throughput they're paying for, even during evening peak.

  • LibreQoS integration
  • Per-subscriber policy
  • Real-time traffic shaping
  • Bequant integration
  • Preseem integration
  • Peak-hour efficiency
Result Better customer experience. Lower congestion. Higher network efficiency.

Live Bandwidth Usage

RangeLast 1 minute
Download
23.78 Mbps
Peak 218.4 · Avg 102.1 · ▲14%
Upload
8.11 Mbps
Peak 12.6 · Avg 6.4 · ▼3%
0 50 100 150 200 250 MBPS 00:23:50 00:24:00 00:24:10 00:24:20 00:24:30 00:24:40 00:24:50 now
06 Security & DNS protection

Proactive DNS-layer security for every subscriber.

With Whalebone running at the DNS layer, every subscriber connection is filtered against malware, phishing, and botnet command traffic - without anything installed on their devices. A competitive edge that doubles as compliance support under Australia's Online Safety Act.

  • DNS-layer filtering
  • No endpoint install
  • Local resolver deployment
  • Botnet C2 protection
  • Malware & phishing block
  • Subscriber-wide coverage
Why it matters for AU & NZ ISPs The Online Safety Act requires ISPs to block harmful content on request. DNS-layer filtering keeps you ready.
Threat blocked
https://gateway.netshield.example/blocked?url=malware.test

Attention!

You tried to access http://malware.test.example.io:80/, which our network protection considers harmful.

Detected threat: Malware
Contact details
Leave page
Proceed anyway
9:41

Attention!

You tried to access
http://malware.test.example.io:80/
which our network protection considers harmful.

Detected threat: Malware
Contact details
Leave page
Proceed anyway
Proven in the AU & NZ market

Trusted, supported, and proven in your market.

130+ ISPs across Australia and New Zealand already run on Splynx. Technical support 7 days a week, with average first response under 12 minutes. WISPAU member and active in the AU & NZ ISP community.

07 Active in the AU & NZ ISP community

Not an outside vendor. A proven platform in your market.

Splynx is a WISPAU member and works with 130+ ISPs across Australia and New Zealand. We've presented at WISPAU events and our platform powers ISPs like Wireless Nation and Primo - both in New Zealand - as well as Infinet Broadband and IP Telco in Australia.

130+
ISPs in Australia & New Zealand
1000+
ISPs worldwide in 100+ countries
WISPAU member
We support the WISPAU members on technical and regulatory issues
Cost-transparent & ready to launch

The full platform - with launch included from day one.

No feature upsells, no hidden modules, and no extra charge for going live. Deployment, migration, and network integration are included - not billed as professional services.

08 Everything included

No upsells. No feature locking. No surprises.

Every Splynx subscription includes the full platform - subscriber portal, mobile app, technician scheduling, unlimited admin seats. You pay per subscriber, not per module or per seat. No hidden costs as you grow.

Result Full platform from day one. No scaling penalties. No per-seat fees.
Included in your Splynx license
All system features
Customer portal & mobile app
Unlimited administrator accounts
Public add-ons & integrations
Mobile app for field techs
Support included
Technical support
Automatic system backup
Frequent software updates and API
Deployment & migration assistance
09 Deployment & migration

Onboarding, migration, and integration - included, not quoted separately

Splynx is built so you own your system from day one. We provide the platform, documentation, and an onboarding engineer. You configure, we guide - until you're live and self-sufficient.

  • Full onboarding handled by Splynx
  • Data migration support
  • Network integration guidance (RADIUS, DHCP, MikroTik, Cambium)
  • Team training & handover
  • 7-day support, Mon–Fri 13:00–07:00+1, Sat–Sun 17:00–02:00 AEST
Result No additional deployment costs. Live in ~4 weeks. 2-3 guided sessions included.
4-week onboarding · typical pace for an Australian or New Zealand ISP
Week 1-2 · Evaluation & Setup
Demo, trial & initial configuration
1:1 demo session followed by a 15-day free trial. You configure tariffs, services, and workflows while onboarding new customers directly into Splynx.
Demo session Free trial Initial setup
Weeks 3 – 3 · Migration & core configuration
Data import and network preparation
Customer data imported (CSV/Excel). Mass configuration completed, including RADIUS, DHCP, and MikroTik integration. Network migration prepared in a 1:1 session.
Data import RADIUS/DHCP MikroTik Network prep
Week 4 · Final configuration & Go-live prep
Billing setup & system readiness
Final billing configuration completed (invoices, payments, automation). System prepared as the primary platform.
Billing setup Automation No parallel run
End of week 4 · Go-live
Cutover to production
Final 1:1 cutover session. Full transition into Splynx.
Cut-over Go-live
EXECUTION MODEL
All key steps are handled in 1:1 engineer-led sessions (demo, migration, billing, cutover), scheduled at times that work for AU and NZ teams.
Built to scale

Grow your subscriber base. Not your ops overhead.

Splynx has no artificial limits on admin seats, subscribers, or sites. The platform absorbs the operational load so your team stays the same size - even as your footprint doubles.

10 Operational scale

No artificial limits. No scaling penalties.

Add admin users without per-seat fees. Expand to new POPs or wholesale relationships without re-platforming. Subscribers self-serve, field teams work in parallel, billing and usage enforcement run automatically. Splynx is built so growing your subscriber base doesn't mean growing your ops team.

  • Unlimited admin users - no per-seat fees
  • Multi-site, multi-POP, and wholesale-ready architecture
  • Automated billing & usage enforcement
  • Subscriber self-service
  • Independent field teams
  • Cloud or on-premise - your choice
Result You scale your subscriber base without scaling your ops team.
Admin seats. Your ops, finance, NOC and field teams work in one system. No per-seat fees.
Modular architecture
Add when you need it. ACS, Hotspot, accounting integrations and protective DNS — pay for what you use.
Cloud or
on-premise
Your choice. Run in our managed cloud (data centre in your region) or self-host for full upgrade and infrastructure control.
50%
Reduction in recurring costs. Replace separate billing, RADIUS, monitoring and customer-portal tools with one platform — ISPs typically cut software spend in half within the first year.
Proven at AU & NZ ISPs
Wireless Nation saved 40% on recurring costs after switching to Splynx. Primo achieved 3x faster customer onboarding. Across 100+ countries, 1000+ ISPs run Splynx end-to-end as they grow.
One-on-one demo

See how Splynx works for an ISP like yours in Australia or New Zealand

  • AU and NZ WISP use cases
  • BECS Direct Debit and billing automation
  • Network integration for your setup
Book a demo