Built for United Kingdom
Run your ISP with near-zero manual intervention. Automate billing, Direct Debit collections, network provisioning, and subscriber management in one platform, so you can focus on take-up, not admin overhead.
Three loops that close themselves - billing and collections, customer self-service, and Direct Debit reconciliation - working together as one automated revenue engine.
The full collection cycle runs without admin intervention. Invoices go out, payment reminders escalate, non-payers are suspended at the network level, and subscribers are reactivated the moment their Direct Debit clears.
A web portal and mobile app let subscribers pay, view usage, and restore service on their own, reducing support load and closing the loop without a single ticket.
GoCardless for automated Bacs Direct Debit — the way UK subscribers expect to pay for broadband. SEPA Direct Debit for euro-denominated billing. Stripe for card payments and one-off transactions. All native, fully reconciled, and integrated with your accounting stack.
Splynx speaks the protocols your network runs on - RADIUS, PPPoE, MikroTik, TR-069 - and layers traffic shaping and DNS security on top. Authenticate subscribers, provision services, and protect your network from a single pane.
Authentication, provisioning, and enforcement happen at the network layer - not in a separate module. Whether you run MikroTik, Cisco, Juniper, or a mix, Splynx integrates natively. Scale subscriber sessions without scaling ops overhead.
Integrations with LibreQoS, Preseem, and Bequant bring real-time traffic optimisation into your Splynx stack - so every subscriber gets the throughput they're paying for, even during evening peak.
With Whalebone running at the DNS layer, every subscriber connection is filtered against malware, phishing, and botnet command traffic - without anything installed on their devices. A competitive edge that doubles as compliance support under the Online Safety Act.
You tried to access http://malware.test.example.io:80/, which our network protection considers harmful.
You tried to access
http://malware.test.example.io:80/
which our network protection considers harmful.
Ofcom requires every UK ISP to participate in One Touch Switch via the TOTSCo Hub. Splynx integrates with SureSwitch by Zentive — customer matching, switch orders, and notifications run automatically against your subscriber database.
Cloud infrastructure hosted in the EU. Technical support covering UK business hours, 7 days a week. UK WISPA Gold Partner, trusted by award-winning UK ISPs like GoFibre, Gigabit IQ and others.
Splynx cloud instances run on enterprise-grade European infrastructure in Germany — a single hop from London. That means sub-20ms response times across the UK, automated daily backups, and data handling that's GDPR-compliant from the start. You can also self-host on-premise if your compliance or infrastructure strategy requires it.
Technical support available 7 days a week, fully covering UK business hours and well beyond. No ticket black holes — 85% of issues get a first response within an hour, from engineers who understand ISP networks, not generalists reading scripts.
Splynx is a UK WISPA Gold Technology Partner and works with 50+ ISPs across the UK. We're present at UK WISPA members meetings, and our platform powers award-winning ISPs like Gigabit IQ - winner of ISPA Best Rural ISP and Best OTT Service.
No feature upsells, no hidden modules, and no extra charge for going live. Deployment, migration, and network integration are included - not billed as professional services.
Every Splynx subscription includes the full platform - subscriber portal, mobile app, technician scheduling, unlimited admin seats. You pay per subscriber, not per module or per seat. No hidden costs as you grow.
Splynx is built so you own your system from day one. We provide the platform, documentation, and an onboarding engineer. You configure, we guide - until you're live and self-sufficient.
Splynx has no artificial limits on admin seats, subscribers, or sites. The platform absorbs the operational load so your team stays the same size — even as your footprint doubles.
Add admin users without per-seat fees. Expand to new POPs or wholesale relationships without re-platforming. Subscribers self-serve, field teams work in parallel, billing and usage enforcement run automatically. Splynx is built so growing your subscriber base doesn't mean growing your ops team.
