ISP Billing & Network Management System

Splynx will help you achieve your goals and gain a competitive advantage even if you are new in ISP business

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Splynx ISP software collage

Splynx makes it easy to sell internet, connect, bill and support your customers

Improve results in each aspect of your business

Sales

Sell with less effort having ISP-specific CRM and tools at your fingertips.

Billing & Collections

Peace of mind that all customers are billed and accounted for. Automatically send invoices and collect payments.

Support

Automate routine support processes, resolve cases faster, and satisfy your customers.

Field services

Effectively manage your customer on-site install, track hardware, and solve problems even before they occur.

Network Infrastructure

Manage your network centrally in a modern way, reducing amount of time spent on manual tasks.

Inventory

Forget about having your inventory items on an excel sheet. Sell, rent, and manage your products with Splynx.

We take care of the following so you don't have to

Accurate and reliable billing

A billing engine designed around your requirements, aimed at effective invoicing and payment collection.

  • checkmark Automated recurring & prepaid billing
  • checkmark Multiple payment channels
  • checkmark Sync with accounting system

“Originally month end used to take us up to 3 days or more to complete. With Splynx we are able to process month end billing in about 1 hour. The saving of time to process anything has improved across the board. No more do we miss on tickets or non billings to customers. Customers can now track their own account and view all the tickets and pay online. The amount of support to our call center has dropped significantly.”

Lionel Whitecross

Easyweb Internet (Pty) Ltd

Billing & Payments Omnichannel
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Stable, carrier grade network

Make use of best-in-class tools for efficient network management.

  • checkmark ACS with support of TR-069 protocol
  • checkmark RADIUS server & API provisioning
  • checkmark IPv4 and IPv6 management
  • checkmark Device monitoring & backups

“With Splynx, we were able to have a more reliable and efficient network management tool. It answered all our questions about authentication and customer traffic history. We are very pleased with the interface that provide all the information to help our customers in case of outage. We are not wasting time anymore looking via 3 or 4 different tools, everything is provided in the same place.”

Sebastien Niclausse

THDTEL

Operational management & control

Work smarter, not harder. Automate and simplify your operations.

  • checkmark CRM & customer portal
  • checkmark Scheduling
  • checkmark Helpdesk
  • checkmark Inventory management

“I would say Splynx automation has allowed all employees to focus on their tasks and grow the company in a way that is streamlined, always knowing what to do next before we get there.”

Barnabie Opiyo

Mymanga Networks

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4 reasons to consider Splynx

We support our customers every step of the way

Our main goal is not only deliver a software solution, but to be a reliable partner that gives you peace of mind in case something happens, your problem will be solved as soon as possible.

Replace multiple platforms with one solution

Splynx provides a unified approach to combine all the necessary tools into one software solution, giving you access to everything you need to grow your business successfully.

Be in control of your data

We believe our customers should have the choice where their software is hosted - we therefore offer our customers the option to either host the software on-premise or make use of our industry-leading cloud services. Your instance is backed up every 6 hours to our encrypted mainframe. For even more control, our SSH tool allows you to backup any device and track any changes in configuration.

Powerful API & customization possibilities

Splynx is totally customizable. Our API enables you to create additional modules, launch various webhooks or integrate with 3rd-party solutions to have the system the way you want it.

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Fantastic software for ISP's

Fantastic software for fibre and wireless ISP's. The Support team is awesome and super helpful and knowledgeable. Thanks Splynx, keep it up! :)

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The best ISP billing system

The best ISP billing system in the market, simplifies our life, and gives us control of our entire network as well as customer billing. The best ever, from all I have seen in the industry. Keep up the good work.

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Excellent system with very good support

Splynx has always provided fast support when we needed it, and when a difficult module we needed was written especially for us the guys persevered above and beyond usual levels - and still stuck to the original development quote! Splynx is now a large and quite complex system so cannot be mastered overnight, but it will repay the time and effort needed to master it.

Trusted by 700+ ISP businesses and counting...

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Reginald Greyling

Reginald greyling

NovaCloud (Pty) Ltd

South Africa

You just can't go wrong with Splynx! Apart from the powerful system they have developed with all the necessary tools to run a successful ISP, their support is phenomenal! Knowing I can log a ticket and have it resolved within the next hour or two gives me so much confidence and absolute peace of mind in using Splynx. I highly recommend it! Keep up the good work!

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Johan Bothma

RTSNet Pty Ltd

South Africa

The transformation went seamless. We had good training sessions with the Splynx staff and they helped getting our hardware synced with Splynx. Splynx has now become an integral part of our company and is managing almost all facets of our WISP. Our Billing system as well as managing our clients has improved dramatically since using Splynx because our bookkeeping is automatically being updated daily by Splynx. The time that we save with its features is priceless.

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Josh Finlay

IP Telco

Australia

Splynx has changed the way we do business. Primarily starting out as a way to manage our WISP customers, we have since also moved into consumer grade PPPoE clients on the NBN network and managed fibre services. It allows us to easily, and quickly provision new customers, delegate their IP addresses, apply shaping and record statistics. Splynx has always been easy to work with, very responsive to tickets and provided the support we've needed over the years.

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We've helped hundreds of business achieve success.

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Do you have at least 100 active subscribers and would like to join the Splynx family?

Let us assist you in growing your business without the need for manual billing and admin work, with a redundant, automated network and top-performing customer support.

Book free demo