We want to build long-term partnerships with our customers, continuously develop and deliver a reliable solution. Our pricing is based on a subscription.
Please contact us to discuss your requirements and get your license: https://splynx.com/get-started/
Below rates are for the full Splynx ISP Framework package including all public modules and add-ons.
Splynx licenses are always calculated in intervals of 100 with a minimal license of 200 subscribers
The payment period is either quarterly or annually.
Download a detailed description of Splynx pricing.
How do we count licensed subscribers?
One active customer is limited to 4 active services. If a customer has 5-8 services, the system counts it as a new customer on the license. For example – one customer with 10 active services will be counted as 3 active subscribers on the license.
An active customer is a customer that has at least one active service (Internet, Voice, or Recurring).
Customers in any status (New, Active, Blocked, Disabled), without an active recurring service, are not counted on the license.
Huawei OLT GPON add-on
This is an extension to Splynx ISP Framework. If the active subscriber in Splynx has a HUAWEI GPON OLT provisioning service, they are counted as 2 subscribers. The maximum Splynx recurring charge for the add-on is 100 USD monthly. This means that when the license amount of Huawei OLT customers reaches 100 USD/month, all further OLT customers are not added to the license count.
Hotspot online vouchers
All online vouchers are counted as active customers. This means that when 250 hotspot users are online, a 300-subscription license is required regardless of the number of vouchers generated or used.
Splynx provides the ability to provision and manage CPE devices using the TR-069 protocol. CPE devices that are managed via Splynx are charged separately. Each managed CPE device is counted as 1 active Splynx customer on the license. This means that if the active customer has an Internet service and a TR-069 controlled device, they will be counted as 2 subscribers on the Splynx license.
Customer portal & Scheduling mobile applications
All mobile applications and the customer portal are included in the Splynx subscription fee.
From 01.01.2021 cloud hosting via Splynx is a paid option:
Up to 500 subscribers: 20 USD / Month (Memory: 4GB, 2vCPUs, 80GB SSD)
500-2000 subscribers: 40 USD / Month (Memory: 8GB, 4vCPUs, 160GB SSD)
2000+ subscribers: 80 USD / Month (Memory: 16GB, 8vCPUs, 320GB SSD)
We use digitalocean as our preferred cloud hosting provider.
What is included in a paid subscription?
- Technical Support – 7 days in a week, 8:00-23:00 Central European Time
- Answer frequency is daily – 1-2 tickets per day per customer regarding general questions about Splynx software and features.
- Frequent Software Updates
- Full description of the API structure
* Integration/deployment fees and POC’s are not included and are always based on the complexity of the project. Follow this link for more information about the paid integration option.