High Tide Group

United Kingdom

Removed almost all the billing errors. Started the deployment of the ISP part of the business, and Splynx gives a good foundation and structure to work to.

High Tide Group logo

Previous solution - None

Problem

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We did not have any software at the time. For telephone client we where using a third party for billing but had allot of billing issues. We already hard core infrastructure I place for providing Internet but had started to build out fttc and where in negotiations for fttp and needed a platform that could do the billing and radius for the system

Why Splynx?

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Alex has been amazing on the journey. With us being a small company this was a big step for us and we had a lot of questions about the capability of the product and how best to implement it. He was also great on extending our trail as we had so many things we needed to test and understand to made sure it would fit. With the fttc and fttp being a new venture we did not have any procedure of existing data to carry over which made some aspects easier but also more complicated as we did not have a foundation. The splynx team has been very helpful and understanding in supporting us through building this.

Results from working with us

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Splynx has allowed us to bring in house telephone billing, fttc and fttp and also handling the reselling of 4g sims. It has removed almost all the billing errors we used to have. We are now starting the deployment of the ISP part of the business and splynx is giving a good foundation and structure to work to. Splynx is a very powerful product it just take some time to get your head around it as it is able to do so much.

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