Streamlined the way they setup and onboard new customers, billing has improved so they no longer miss bills and less manual involvement compared to the old system.
EngageIP, issue was the solution was very old and falling behind with our requirements. To upgrade to the latest version was far too expenses for our needs.
Cost is great and bill model fits our business model. Always seems to be someone around to answer even the easier questions where I just need reassurance i'm not doing something stupid.
Results from working with us
Streamlined the way we setup and onboard new customer, billing has improved so we no longer miss bill etc. Billing is our biggest improvement, a lot less manual involvement compared to our old system.
Check other stories
Easyweb, South Africa
Month-end takes one hour now compared to three days or more before Splynx.Learn more
Mymanga Networks, Kenya
Automation has allowed all employees to focus on their tasks and grow the company in a streamlined way.Learn more
Khula Tech Solutions, South Africa
The company has grown to have almost 500 clients in less than 3 years, and grew by almost 300% from when it started.Learn more
THDtel, Saint Martin
Splynx interface provides all the information to help customers in case of an outage. We stopped wasting time looking via 3 or 4 different tools.Learn more
Citi Tech, South Africa
Provided a better service offering to customers.Learn more
Ghostfibre, South Africa
Having one system to manage everything saves a ton of time and gives space to focus on sales, support and marketing.Learn more
Raajje Online’s, Maldives
Gained a more precise bandwidth control on the customer base with better designed packages. Apart from that, the billing system has gone almost automated -- previously the finance team had to crunch numbers at the end of every bill running date, now the entire billing team could be just one person.Learn more
High Tide Group, United Kingdom
Removed almost all the billing errors. Started the deployment of the ISP part of the business, and Splynx gives a good foundation and structure to work to.Learn more
AU Wireless, United States
Almost a 50% reduction in recurring costs.Learn more
RTSnet Pty Ltd, South Africa
The billing system, as well as client management, has improved dramatically because bookkeeping is automatically being updated daily by Splynx.Learn more