Rural Wireless Limited

New Zealand

The old system required a lot more manual record-keeping on spreadsheets, paper documents, and duplicate data entry. Splynx now takes care of this in one simple solution, saving us time.

Rural Wireless logo

Previous solution

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Problem

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We found that Radius Manager worked well as a start-up program but lacked many automated features and billing integration. As the business grew Radius Manager became more difficult to use and didn't have the flexibility to meet our customer's needs.

Why Splynx?

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We choose Splynx for a number of reasons but one of the main reasons was to integrate the billing and customer management into one system. There are a lot of useful features such as scheduling tasks for installers and technicians via the mobile app, follow-up reminders, lead creation and one of my favorites is the customer portal where customer can pay their accounts and view their data usage.

Results from working with us

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We found that Splynx took control of a lot of the repetitive tasks by managing them in one system. Our old system required a lot more manual record keeping on spreadsheets, paper documents, and duplicate data entry. Splynx now takes care of this in one simple solution saving us time.

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