WaveX ISP

Kenya

Communication with clients has become more transparent.

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Previous solution

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Why Splynx?

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All the building blocks of an ISP are well implemented: billing, Radius, API, CRM, Inventory management, etc. The billing module works very well out of the box. Central customer authentication, blocking non-payers, Internet usage statistics, and different equipment and vendors support are a plus.

Results from working with us

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Our billing process improved, transparency with our clients, and how we get in touch with our clients improved.

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Month-end takes one hour now compared to three days or more before Splynx.

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Mymanga Networks, Kenya

Automation has allowed all employees to focus on their tasks and grow the company in a streamlined way.

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Khula Tech Solutions, South Africa

The company has grown to have almost 500 clients in less than 3 years, and grew by almost 300% from when it started.

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THDtel, Saint Martin

Splynx interface provides all the information to help customers in case of an outage. We stopped wasting time looking via 3 or 4 different tools.

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Citi-Tech South Africa, South Africa

Provided a better service offering to customers.

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Ghostfibre, South Africa

Having one system to manage everything saves a ton of time and gives space to focus on sales, support and marketing.

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Raajje Online, Maldives

Gained a more precise bandwidth control on the customer base with better designed packages. Apart from that, the billing system has gone almost automated -- previously the finance team had to crunch numbers at the end of every bill running date, now the entire billing team could be just one person.

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High Tide Group, United Kingdom

Removed almost all the billing errors. Started the deployment of the ISP part of the business, and Splynx gives a good foundation and structure to work to.

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Au Wireless, Australia

Almost a 50% reduction in recurring costs.

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RTSNet Pty Ltd, South Africa

The billing system, as well as client management, has improved dramatically because bookkeeping is automatically being updated daily by Splynx.

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