We are embarking on a strategic journey towards a cloud-based infrastructure, aligning with our commitment to enhance service efficiency, automation, and customer experience. This shift addresses the evolving challenges tied to on-premise servers, including maintenance complexity, scalability limitations, and the increasing demands on our support team. To meet these challenges, we are transitioning towards more streamlined and efficient cloud-based solutions.
Starting December 1, 2023, our default installation will exclusively be on a cloud instance, making cloud-based server installation the primary focus for Splynx. This strategic move is aimed at improving efficiency and elevating service quality.
We collaborate with two leading cloud service providers, Digital Ocean and Vultr, ensuring our clients’ servers are hosted in local data centers. With over 34 data center locations worldwide, including a new option in South Africa, our extensive network guarantees that clients, regardless of location, have access to a nearby server for a smoother and more responsive experience.
Transitioning from on-premise to our cloud infrastructure is free of charge. Customers will be responsible only for the regular monthly cloud hosting fees. This policy ensures a seamless and economical transition to a more advanced, scalable, and efficient cloud infrastructure.
|Up to 500 subscribers
|2vCPUs, 4GB RAM, 80GB NVMe
|35 USD / Month
|Up to 2000 subscribers
|4vCPUs, 8GB RAM, 160GB NVMe
|70 USD / Month
|Up to 5000 subscribers
|8vCPUs, 16GB RAM, 320GB NVMe
|140 USD / Month
|For 5000+ subscribers
|12vCPUs, 24GB RAM, 500GB NVMe
|200 USD / Month
Recognizing the diverse needs of our clients, Splynx continues to offer on-premise server installations, now accessible through a license extension fee of $100/month. This fee reflects the additional resources our team invests in maintaining, troubleshooting, and supporting these servers. It ensures that our support engineers are readily available to assist with various on-premise server requests, including data backup restoration, server migration, upgrades, and more.
Under this policy, any work or support related to stage or test servers is subject to our standard per-hour pricing of $70/hour. This pricing model provides our clients with flexible, on-demand access to our expertise, covering activities like server troubleshooting, restoration, migration, and more. With this policy in place, our goal is to streamline your deployment processes, enhancing your confidence and the reliability of your systems.