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Splynx vs Gaiia: ISP Billing & OSS/BSS Compared (2026)

Splynx vs Gaiia — compare features, pricing, AI automation, and deployment options. See which ISP OSS/BSS platform fits your business in 2026.

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Side-by-side comparison of Splynx and Gaiia

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Gaiia

BILLING & FINANCE

Recurring / Subscription Billing

Automated Invoicing

Prepaid Billing (Vouchers / Hotspot)

Postpaid Billing

Pro-rating on Plan Changes

Usage-Based / Data Cap Billing

Voice/VoIP CDR Billing

Bundle Plans (Internet + Voice + Add-ons)

Discount Management

Credit Notes / Refunds

Reseller / Agent Billing

Fair Usage Policy (FUP) Throttling

Auto-Disconnect for Non-Payment

Bank Reconciliation

Accounts Receivable / Aging

Payment Gateways (25+)

Stripe Integration

PayPal Integration

GoCardless Integration

Authorize.net

M-Pesa / African Gateways

IPPay Integration

Cash / Check Payments

Tax Handling / Tax Engine

QuickBooks Integration

Xero Integration

Sage Integration

Customizable Invoice Templates

NETWORK MANAGEMENT

Built-in RADIUS Server

TR-069 / ACS Server

Bandwidth Management (Native)

Bandwidth Management (Via Preseem/Bequant)

QoS / Contention Ratios

IPv4 Management (IPAM)

IPv6 Support

Infoblox IPAM Integration

SNMP Monitoring

Network Weathermaps / Topology

Real-Time Network Monitoring

Multi-Channel Incident Notifications

Device Offline Alerts

PPPoE Support

DHCP Support

Hotspot / Captive Portal

Configuration Backups (SSH)

Firmware Management (Mass Upgrade)

Multi-PSK / MDU Wizard

Data Cap Monitoring (Weekly/Monthly)

Auto-Provisioning

CoA / Packet of Disconnect

HARDWARE INTEGRATIONS

MikroTik (Native Integration)

Ubiquiti

Cambium Networks

Huawei OLT / GPON

TR-069 CPE Vendors (26 Tested)

Preseem / Bequant

CRM

360-Degree Customer Profiles

Custom Fields

Lead Management / Sales Pipeline

Deal Tracking (Visual Pipeline)

Quote / Proposal Generation

Contract Management & E-Signatures

Communication History / Audit Trail

Email Integration (Inbox Sync)

Mass Email Campaigns

SMS Messaging (Mass)

WhatsApp Integration

Phone/3CX Integration

Web Sign-Up Forms (Embeddable)

Online Checkout with Upsells

Customer Self-Service Portal

White-Labeled Customer Portal

Customer Mobile App (White-Labeled)

Online Payments via Portal

Sub-Account Linking

Ticketing & Helpdesk

Integrated Ticketing System

Auto-Create Tickets from Email

Multiple Department Inboxes

Auto-Assignment / Routing

Canned / Template Replies

Internal Notes on Tickets

Collision Detection (Multi-Agent)

SLA Reporting

FIELD OPERATIONS & SCHEDULING

Job Scheduling (Calendar Views)

Drag-and-Drop Scheduling

Work Orders (Automated from Checkout)

Work Logs & Checklists

Google Calendar Sync

Map-Based Task Management

Mobile Field Service App (iOS + Android)

Photo Capture (On-Site)

E-Signature Collection (Field)

Barcode Scanning (Field)

Equipment Assignment in Field

INVENTORY MANAGEMENT

Product Catalog Management

Stock Tracking (Real-Time)

Low-Stock Alerts

Multi-Location / Multi-Warehouse

Barcode / Serial Number Tracking

Equipment Lifecycle Tracking

Automated Order Fulfillment

Equipment Utilization Analytics

Supplier / Vendor Management

Equipment Rentals & Sales

Billing Integration (Auto-Invoice)

PLATFORM & INTEGRATIONS

REST API

GraphQL API

Webhooks (Inbound + Outbound)

Add-On / Module System

Multi-Tenant Support

Reporting & Analytics Dashboards

BI Tool Export (Power BI, Looker, Grafana)

Churn / Retention Analytics

Automatic Backups

Deployment: Cloud (SaaS)

Deployment: On-Premise

Public Documentation

This comparison is published by Splynx. All Gaiia data is sourced from gaiia.com and its public documentation as of April 2026.

FEATURE HIGHLIGHTS

Splynx gives ISPs more control over every layer

Billing, RADIUS, CPE management, field ops, and CRM — all native, all under your roof. No vendor lock-in on your core infrastructure

Your Network Stack, Built In

Gaiia connects to your network through third-party integrations and FreeRADIUS add-ons. Splynx ships a native RADIUS server, a full TR-069/ACS for remote CPE management across 26+ tested vendors, SNMP monitoring, live network weathermaps, and bandwidth shaping — all built into one platform with zero middleware.

Pay How Your Subscribers Pay

Regional ISPs serve diverse markets — and diverse wallets. Splynx natively integrates 25+ payment gateways including Stripe, PayPal, GoCardless, M-Pesa, Paystack, and Safaricom, plus direct accounting sync with QuickBooks, Xero, and Sage — covering Africa, Europe, and the Americas without middleware or Zapier workarounds.

Deploy Your Way — Cloud or On-Prem

Not every ISP wants their billing data on someone else's servers. Splynx gives you the choice: fully managed cloud hosting or self-hosted on-premise deployment on your own Linux infrastructure — with the same feature set either way. Gaiia is cloud-only with no on-premise option.

Is Gaiia a good Splynx replacement?

For fiber ISPs using Calix/Adtran/Nokia with MDU deployments and a desire for AI automation, Gaiia may be a better fit. For the majority of ISPs and WISPs, Splynx's proven platform, transparent pricing, and broader feature set (WhatsApp, TR-069, reseller, on-premise) are stronger overall.

Does Gaiia have public pricing?

No. Custom pricing via demo as of April 2026.

Is Gaiia's AI actually useful for ISPs?

The AI Workflow Editor addresses a real pain point — complex automated provisioning without custom development. Its practical value depends on your operations team's needs and Gaiia's execution at scale.