Xero Accounting integration with Splynx

Splynx v.3.0 has brought many useful features for ISPs. After the integration of Xero accounting platform, Splynx allows Internet Service Providers to streamline and automate the accounting process. Plenty of our customers already take the benefit of this feature.

We try to briefly describe the way how this module works and what billing scenarios can be used for this integration.

The process is quite simple, first of all, we connect to the accounting platform and grab all the information that is configured there, then we match it with the configuration that we have in Splynx with the values that are in Xero. We ca highlight 2 steps in this configuration:

  1. Configuration of Xero add-on and accounting API settings.
  2. Define has the following options during the configuration: Accounting categories, Tax rates, Bank accounts.

Every provider might have a specific way of managing the accounting process, so let us review 3 types of data synchronization methods that we practice. The main difference between these scenarios is how ISPs receive their payments. 

Scenario #1. 

In this scenario, everything is stored and process inside Splynx, so we push all information, customers, and invoices to Xero with correct account numbers. There are providers that prefer to provide their customers with the possibility to pay online via credit cards. In this case, the payment gateway should be connected directly with Splynx and thereafter we synchronize those payments with Xero.

Scenario #2.

Some customers do not have any payment gateways in Splynx, and they want to process everything in Xero, they also might have bank connection with Xero to do immediate bank reconciliations. In this way, Xero will be the so-called payment system for Splynx where we will grab all the payments and link them with customers and invoices.

Scenario #3.

 This is a very rare scenario that is not yet deployed among our Xero users, however, it is possible to reach the desired result since Xero and SageOne integration are the same. There are some customers in South Africa who have their bank account connected with Sage One, however, they also want to provide the possibility to pay the invoices from the portal by Credit Card, thus they need to connect a payment gateway to Splynx. 

Check more information about SageOne integration.

In this case, all payments go to Splynx, however, it differentiates bank payments and does not push them back to SageOne.


This integration saves lots of hours of your accountant as the synchronization process is automatic. In case if you need to import / export some data immediately, there is an option to run manual synchronization that is located in Config / Integrations / Splynx Xero Accounting.

 

There are cases when ISPs afraid to start such integrations as they already have active customers in Splynx and Xero, there is a possibility to connect them and our engineers will fully assist you with this process.

Feel free to contact us if you want to integrate Xero accounting and improve your business drastically!

IntegraPay payments processing in Splynx

Every business needs to get paid. Now Australian, New Zealand WISPs can process recurring billing by Direct Debit or take credit card payments online through IntegraPay using Splynx software. For more information about supported payment systems, please check out the article here.

IntegraPay is a Splynx add-on. It uses to synchronize customers, invoices and payments with payment software – IntegraPay. Customers using IntegraPay can pay their invoices using credit card on Portal or you can charge your customers bank accounts by debit orders.

Splynx generates invoices for services every month, that are sent to customer’s email and to Splynx portal. Сustomer can make a payment from the Portal by clicking the Credit Card icon and pressing the button Pay Now.


Should you have any questions regarding the configuration or further information is needed, please contact us or schedule a call with our engineer.

Currently, Splynx supports 20 payment gateways for different markets.

Custom prepaid billing and one-time services

Customer orientation is the key objective for Splynx company as we continuously adding features that our customers request. Starting from v.2.3 our billing engine becomes more powerful and flexible for any ISP. 

It is possible to charge customers daily, monthly or by any set period with the custom prepaid plans. Let’s imagine that we need to provide Internet access only for 7 days:

The desired custom period can be set to new service while creation or set for any existing service.

The customer with ‘Weekly Plan’ will be blocked in 7 days, in case a new payment was not done.

It is also possible to set the custom charged period for every customer from billing settings.


One more feature that makes life easier is One-Time services. Every provider has Installation, Maintenance or other one time charges needed to be added to the final invoice.

The service can be added directly from Invoices or Transaction tabs which makes it more convenient for your billing managers and administrators.

  • Customer > Transactions > Add Transaction >  Select the needed plan

  • Customer>Invoices>Add one-time invoice> Click on a flag icon to apply the one-time service.

Splynx also has a powerful recurring billing engine that is fully customizable to suit the needs of every provider. Check this out here.


Should you have any questions or further information is needed, please contact us or schedule a call with our engineer.

Recurring Billing Engine

Splynx billing engine was tailored to specific telecom’s needs to bring the billing management to the next level and automate this routine process.

Recurring billing is the best solution for ISP charging customers a fixed price typically at the beginning of the billing cycle.

Recurring Invoices can be issued every month in advance (Prepay Mode) or in Postpay Mode. One month in advance means, for example, that 1st of April Splynx will generate invoices for 1-3 of April. Postpay means that Splynx generates invoices on the 1st of April for the period of 1-30 of March.

Each ISP can customize recurring billing settings for every single customer:

  • Payment period – the period your customer will be charged for. There is a possibility to charge up to 12 months in advance.
  • Payment methods – Cash, Credit Card, Bank Transfer, etc;
  • Billing day – a day, when the system issues the invoice and customer is charged;
  • Billing due – the date when non-payer is blocked. The services that customer is using will be still accounted;
  • Grace period – the date when the customer is moved to inactive status. His services will no longer be accounted ;
  • The percentage for your resellers;
  • Billing notifications and reminders 

Our engineers will always assist you in proper billing cycle configuration. Should you have any questions or further information is needed, please contact us or schedule a call with our engineer.

IntegraPay payments processing in Splynx.

Every business needs to get paid. Now Australian, New Zealand WISPs can process recurring billing by Direct Debit or take credit card payments online through IntegraPay using Splynx software.

Integrapay is a Splynx add-on. It uses to synchronize customers, invoices and payments with payment software – IntegraPay. Customers using IntegraPay can pay their invoices using a credit card on Portal or you can charge your customers bank accounts by debit orders.

Splynx generates invoices for services every month that are sent to customer’s email and to Splynx portal. Сustomer can make a payment from the Portal by clicking the Credit Card icon and pressing the button Pay Now.

Once payment is processed, the invoice will be marked as paid. Transaction in Splynx is created and the customer’s balance is changed.

Also, ISPs can charge customers themselves on a recurring basis by clicking only one button – ‘Charge’

 

There are several steps needed to configure Splynx IntegraPay add-on. Please check our step-by-step setup guide here: https://doc.splynx.com/display/SPL/Integrapay.

 

Our Australian and New Zealand customers that have successfully integrated Splynx into their business and actively using it:

 

 

 

 

 

 

 

 

Should you have any questions or further information is needed, please contact us or schedule a call with our engineer.