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ISP Billing & Network Management System

Built for the way Internet providers actually work

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Simplifying ISP operations

Bill customers
Build a stable network
Support customers
Improve internal processes
Increase sales
Bill customers
Automate billing. Focus on growth.
Automate billing and invoicing according to your scenario.
Be flexible - easily manage pro-rates, cancellations, discounts, fees, and refunds.
Sync financial data seamlessly with your accounting software.
Offer multiple payment channels for customer convenience.
Erick Kiboi
AfriQ Network Solutions Ltd
The billing automation was a game changer - payment integration, disconnection, and reconnection all handled seamlessly. No more losses from unpaid clients or 2 AM "I’ve paid, reconnect me" calls. We ditched manual reconciliation and disconnections, freeing us to focus on onboarding more and more customers.
Build a stable network
Optimize, automate, and scale your network.
Centrally manage network settings, authentication, and service provisioning without manual work.
Simplify device provisioning, firmware updates, and remote management with TR-069 ACS.
Efficiently manage IPv4 and IPv6 addresses.
Stay on the safe side with network monitoring, notifications, backups, and change management.
Organize and manage multiple network sites within your infrastructure.
Optimize performance with automated bandwidth management.
Leigh Ballard
CRISP Wireless
Managing our network with a simple yet powerful system is amazing. From CRM to customer setup, everything is easy to handle - no IT expertise required. The platform covers the entire customer journey, from first interaction to connection.
Support customers
Provide top-tier customer service.
Automate ticketing and task assignments for faster issue resolution and tracking.
Access customer data, service details, and communication history in one centralized CRM.
Better communication and personalization for customers: email, SMS, WhatsApp, and calls.
Remotely manage and troubleshoot devices with TR-069, minimizing on-site visits.
Deliver a self-service portal for customers to pay bills, manage services, and resolve issues independently.
Lionel Whitecross
Easyweb Internet (Pty) Ltd
With Splynx, month-end billing went from days to an hour, streamlining operations. The time saved processing anything has improved across the board. We no longer miss tickets or non-billings to customers. Customers can now track their own accounts, view all the tickets, and pay online. The amount of support to our call center has dropped significantly.
Improve internal processes
Work smarter, not harder.
Automate work orders, installations, and task scheduling to improve resource management.
Keep inventory organized, track equipment, assign, sell, or rent items to customers.
Make teamwork easier with shared notes, activity logs, and smart reminders.
Store and access business documents easily, including contracts and service agreements.
Barnabie Opiyo
Mymanga Networks
I would say Splynx automation has allowed all employees to focus on their tasks and grow the company in a way that is streamlined, always knowing what to do next before we get there
Increase sales
Simplify sales from quote to service activation.
Manage leads, track deals, and follow-ups with a built-in CRM.
Make customer onboarding seamless with a quick and easy sign-up process.
Communicate effectively via calls, emails, SMS, and WhatsApp - all linked to CRM.
Generate leads directly from your website with embedded sign-up forms.
Hanan Pillette
Primo
Before Splynx, a 10-minute call with a customer to sign up used to take more than 20 minutes, plus extra work at the back end.

Everything your team needs

All in one place!

Try it free
Billing & Payments
  • Recurring & Prepaid billing
  • Multiple payment channels
  • Local payment systems
  • Fees and tax management
  • Integrations with accounting systems
  • VoIP billing
Networking
  • RADIUS server
  • ACS (TR-069)
  • Network sites & maps
  • IPAM
  • Bandwidth management, QoE
  • Monitoring, backups, change control
  • Cybersecurity
CRM
  • Account management
  • Sales tracking
  • Customer portal
  • White-labeled mobile app for customer portal
  • Communications (Email, SMS, Calls, WhatsApp)
Ticketing
  • Automatic ticket creation
  • Multiple inboxes
  • Automation workflows
  • Notifications
  • Integrated with CRM & Scheduling
  • Performance reports
Field services
  • Job scheduling & tasks
  • Calendars
  • Work orders & checklists
  • Maps
  • Inventory integration
  • Mobile app for field techs
Inventory
  • Inventory tracking
  • Stock visibility and control
  • Multi-location management
  • Supplier management & invoicing
  • Integrated with CRM, ACS, and Scheduling

Trusted by 1000+ ISPs worldwide

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Splynx testimonial - Cobalt Ridge
Brandon Hardy
Cobalt Ridge
United States
The Splynx team is very responsive. They are constantly looking for ways to improve the platform to accommodate as many ISPs as possible. Their platform is capable of so many things that oftentimes when I submit a feature request I get a response back from a support person showing me how I can already do what I was asking for.
Splynx testimonial - BluBroadband
Spencer Pous
BluBroadband ISP
United States
I wanted to give a shoutout to Splynx! Over the weekend, I had a critical VM host fail, but restoring from backup was as simple as can be (on a fresh install). The few issues I did encounter were resolved quickly, Splynx responded to my tickets and had everything sorted within 15 minutes, on a weekend. This is exactly what I need (and expect) in a partner!
Josh Finlay
IP Telco
Australia
Splynx has changed the way we do business. Primarily starting out as a way to manage our WISP customers, we have since also moved into consumer grade PPPoE clients on the NBN network and managed fibre services. It allows us to easily, and quickly provision new customers, delegate their IP addresses, apply shaping and record statistics. Splynx has always been easy to work with, very responsive to tickets and provided the support we've needed over the years.

We've helped hundreds of business achieve success.

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ISPs choose Splynx for these reasons

Up to 50% savings on software

Save up to 50% on recurring software costs with Splynx’s powerful automation tools.

Reliable support

Support is our priority! With 85% of tickets resolved in under 60 minutes, Splynx ensures you’re never left waiting — all while being open, responsive, and with no false promises or excuses.

Continious development

With a dedicated team of 30+ developers, Splynx is constantly evolving, ensuring ongoing improvements to meet your growing needs.

Transform your ISP with Splynx

Gain full control over your ISP operations
See the real impact of automation
Understand how to optimise your business for maximum efficiency and growth
Start free trial today

ISP Billing and Network Management System
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