South Africa
The billing system, as well as client management, has improved dramatically because bookkeeping is automatically being updated daily by Splynx.
Problem
We have used Mikrotik Secrets/Simple Queues and Omni Accounts. The problems that we faced was that everything had to be done manually, from checking and allocating payments to suspending customers whos payments were in arrears.
Why Splynx?
The ease of use as well as how Splynx had managed to automate basically all the key features required by a WISP caught our attention immediately.Splynx as a whole, being a RADIUS server as well as being a billing system with all it's different features coupled with it's price point made the choice to switch to Splynx a no-brainer.
Results from working with us
The transformation went seamless. We had good training sessions with the Splynx staff and they helped getting our hardware synced with Splynx. The Banking integration is the most valuable feature of Splynx for us. 85% of our clients' accounts gets paid via a debit order system and Splynx help us automate the whole process. The time that we save with this feature is priceless. Splynx has now become an integral part of our company and is managing almost all facets of our WISP. Our Billing system as well as managing our clients has improved dramatically since using Splynx because our bookkeeping is automatically being updated daily by Splynx.
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Removed almost all the billing errors. Started the deployment of the ISP part of the business, and Splynx gives a good foundation and structure to work to.
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The billing system, as well as client management, has improved dramatically because bookkeeping is automatically being updated daily by Splynx.
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Wireless Nation, New Zealand
Enabled growth and eliminated the requirement to build a software team inhouse.
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