United Kingdom
Streamlined the way they setup and onboard new customers, billing has improved so they no longer miss bills and less manual involvement compared to the old system.
Problem
EngageIP, issue was the solution was very old and falling behind with our requirements. To upgrade to the latest version was far too expenses for our needs.
Why Splynx?
Cost is great and bill model fits our business model. Always seems to be someone around to answer even the easier questions where I just need reassurance i'm not doing something stupid.
Results from working with us
Streamlined the way we setup and onboard new customer, billing has improved so we no longer miss bill etc. Billing is our biggest improvement, a lot less manual involvement compared to our old system.