South Africa
Having one system to manage everything saves a ton of time and gives space to focus on sales, support and marketing.
Problem
We were mostly experimenting on WHMCS, Sonar, and a few other network and CRM systems. Our problems to tackle: 1) One place for everything ISP/Network related 2) Month-to-month billing 3) Client portal and management 4) Front and back end systems.
Why Splynx?
One system to rule them all. Basically, the potential Splynx has is limitless with time, custom development, and new features which should be implemented. It can be one full solution with a few fixes for a whole ISP management platform. Our biggest plus was the network and billing. Those two features currently carry our whole business and it is simple to get to, manage and track. Getting in contact with the support team is a breeze and highly responsive, we still have the stuff to do and the team at Splynx is happy to assist in all manners. Between the technical, billing, and support teams, there is plenty of room for assistance, and scheduling a meeting for help has been effective and time-saving.
Results from working with us
We have now a simple solution that covers the backbone of our ISP. Having one system to manage everything saves a ton of time and gives us space to focus on sales, support and marketing.
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Easyweb, South Africa
Month-end takes one hour now compared to three days or more before Splynx.
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Mymanga Networks, Kenya
Automation has allowed all employees to focus on their tasks and grow the company in a streamlined way.
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Khula Tech Solutions, South Africa
The company has grown to have almost 500 clients in less than 3 years, and grew by almost 300% from when it started.
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THDtel, Saint Martin
Splynx interface provides all the information to help customers in case of an outage. We stopped wasting time looking via 3 or 4 different tools.
Learn more Ghostfibre, South Africa
Having one system to manage everything saves a ton of time and gives space to focus on sales, support and marketing.
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Raajje Online’s, Maldives
Gained a more precise bandwidth control on the customer base with better designed packages. Apart from that, the billing system has gone almost automated -- previously the finance team had to crunch numbers at the end of every bill running date, now the entire billing team could be just one person.
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High Tide Group, United Kingdom
Removed almost all the billing errors. Started the deployment of the ISP part of the business, and Splynx gives a good foundation and structure to work to.
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RTSnet Pty Ltd, South Africa
The billing system, as well as client management, has improved dramatically because bookkeeping is automatically being updated daily by Splynx.
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