Crisp Wireless ISP

Australia

With an opportunity to do more from within Splynx, the time required to manage customer needs has changed a lot.

Crisp Wireless logo

Previous solution - None

Problem

text quote

We were a start up WISP looking for a system to manage our customers.

Why Splynx?

text quote

When we started it was simply about managing our WISP. But it has grown to more with CRM and scheduling now which have been a fantastic add-on. The support from the guys is fantastic, they get back to you in a timely manner and nothing is too much trouble and responses are easy to understand and implement. The management of our network in a simple system yet in-depth is amazing. There is very little we can not do within the platform when we are dealing with customers, from their first interaction to getting to connected to following with emails or texts. From CRM to customer setup the system is easy to manage and understand and you don't need to be an IT genius to work through the systems.

Results from working with us

text quote

The simplicity of the system has been the best thing about Splynx. As we have been using it for for over 3 years now we have watched the improvements become implemented with each upgrade. Being able to do more from within Splynx is certainly changing the time required to manage customers, and as our numbers keep growing the more we can do within Splynx the easier it is for our staff to manage customer needs.

Check other stories

Easyweb logo

Easyweb, South Africa

Month-end takes one hour now compared to three days or more before Splynx.

Learn more
Mymanga Networks logo

Mymanga Networks, Kenya

Automation has allowed all employees to focus on their tasks and grow the company in a streamlined way.

Learn more
Khula Tech Solutions logo-min

Khula Tech Solutions, South Africa

The company has grown to have almost 500 clients in less than 3 years, and grew by almost 300% from when it started.

Learn more
Citi tech logo

Citi Tech, South Africa

Provided a better service offering to customers.

Learn more
Ghostfibre logo

Ghostfibre, South Africa

Having one system to manage everything saves a ton of time and gives space to focus on sales, support and marketing.

Learn more
Raajje Online logo

Raajje Online’s, Maldives

Gained a more precise bandwidth control on the customer base with better designed packages. Apart from that, the billing system has gone almost automated -- previously the finance team had to crunch numbers at the end of every bill running date, now the entire billing team could be just one person.

Learn more
High Tide Group logo

High Tide Group, United Kingdom

Removed almost all the billing errors. Started the deployment of the ISP part of the business, and Splynx gives a good foundation and structure to work to.

Learn more
AU Wireless logo

AU Wireless, United States

Almost a 50% reduction in recurring costs.

Learn more
RTS logo

RTSnet Pty Ltd, South Africa

The billing system, as well as client management, has improved dramatically because bookkeeping is automatically being updated daily by Splynx.

Learn more
Wireless Nation logo

Wireless Nation, New Zealand

Enabled growth and eliminated the requirement to build a software team inhouse.

Learn more