AfriQ Network Solutions Ltd

Kenya

Forgot about manual payment reconciliation, manual disconnection, and reconnection, and focused more on onboarding and customers.

AfriQ logo

Previous solution

WHMCS logo

Problem

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Provisioning & disconnection was all manual. No inventory. No backups. No CRM.

Why Splynx?

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We saw a team ready & geared to change the ISP platform and support their product. Support is what we value the most. We rather have a product under development but have support than have a finished product with no support.

Results from working with us

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The billing process automation was magical. Game changer. Payment integration, disconnection, and reconnection. We cut down on losses from clients who had not paid bills but enjoyed the service till manual disconnection was done. 2 am "I have paid reconnect me" calls ended. We forgot about manual payment reconciliation, manual disconnection, and reconnection and we focused on onboarding more and more customers.

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