One of the key parameters is a wide choice of broadband prices when choosing a provider. Potential customers can find the product that best suits their current requirements within the price range. A detailed grading of services and plans provides an increase in sales because most end users can select the rate they require and therefore feel that their purchase is a rational choice. In addition, the internet service company should predict the growing needs of users and create effective price plans and services accordingly. To ensure that an internet service provider can fully provide end-users with different options for broadband tariff offers, Splynx has developed billing functions for both Standard tariff plans (postpaid, prepaid billing, recurring billing) and Custom tariffs plans.
Splynx has 4 options for setting up broadband prices:
Internet tariff plans allow the service provider to assign the monthly price, download speed, upload speed, data allowance, partners (reseller), VAT, priority for IP packets of customers, aggregation, burst limit, burst threshold, and burst time. Find out more: “Internet plans“.
By using this option, broadband service providers can charge clients a monthly fee for voice services such as VOIP, toll number, number rental, or mobile plan. In addition, Splynx is able to process the call detail record (CDR) from voice platforms, attach calls from CDRs to the correct customer, create transactions for voice usage, and make one combined invoice for voice services and the internet. More information about the Splynx setting can be found in our user guidelines.
With custom tariff plans, internet providers are able to charge customers for IPTV services, public IP addresses, and rental of equipment or hosting. See more details about how to configure a recurring plan in Splynx.
Internet usage limits — and overage charges for those who exceed them — are a feature of most internet and wireless packages. For those providers who don’t offer unlimited data with internet plans, Splynx billing software has a data CAP feature. CAP is a feature that allows ISP to provide internet services with a monthly data limit and charge customers for additional data. The advantage of this is that customers can pay more to extend their CAP using the Top-Up tool. The administrator designs the Top Up plans that are available for customers in addition to their regular internet plans. See more in our guidelines.
In billing, you can link certain services together under one plan, also known as bundling.
Bundle Plan is a new kind of plan which is different from version 2.1 and which allows you to group internet, voice, and custom services in one bundle so that it is possible to set one combined price for the group of services. It also improves service management if a customer has more than one service. Learn more about bundle plans.