Splynx answers the three most frequently asked questions

Since the beginning of the war in Ukraine, we’ve been asked many questions about our servers and the work of our team. We want to reassure you that there is nothing to worry about. And here’s why 👇

1. How are we working at the moment?

Splynx has always been a distributed team. Our offices are located in the Czech Republic, South Africa, Ukraine, and Kenya. A part of our development and support teams who dwelled in Ukraine had to relocate to a safer place. Currently, everyone is in place, and all our customers can expect uninterrupted service and support.

2. Where are the Splynx licensing servers hosted?

Finland (Helsinki).

3. Where are the Splynx data backup servers located?

Nuremberg, Germany.

More in

Network management Introducing mPSK for simple and robust per-device control of WiFi networks

Introducing mPSK for simple and robust per-device control of WiFi networks

mPSK support is part of Splynx, so you can easily segment your WiFi Network with Private Pre-Shared-Keys without requiri...

Billing

Improving multi-account management for ISPs with Linked Accounts

Managing multiple ISP accounts at various locations and reviewing many invoices monthly is one of the biggest operationa...

Customer service Admin and Customer Portal Login Redesign

A new modern look for Admin and Customer Portal

Admin Portal and Customer Portal login pages have been redesigned as part of Splynx v5.1 to help ISPs highlight what is ...

Network management Taking non-payments to the next level with blocked customer redirection

Improve Non-Payment Handling with Splynx DNS Blocking

Tackle non-payments more proficiently by redirecting blocked customers to a landing page. From there, they can easily ac...

Find out how Splynx helps ISPs grow

Learn more