Splynx answers the three most frequently asked questions

Since the beginning of the war in Ukraine, we’ve been asked many questions about our servers and the work of our team. We want to reassure you that there is nothing to worry about. And here’s why 👇

1. How are we working at the moment?

Splynx has always been a distributed team. Our offices are located in the Czech Republic, South Africa, Ukraine, and Kenya. A part of our development and support teams who dwelled in Ukraine had to relocate to a safer place. Currently, everyone is in place, and all our customers can expect uninterrupted service and support.

2. Where are the Splynx licensing servers hosted?

Finland (Helsinki).

3. Where are the Splynx data backup servers located?

Nuremberg, Germany.

More in

System administration RADIUS client configuration

Troubleshooting network issues related to RADIUS server

Splynx provides a robust RADIUS suite for centralized administration of network access and delivery of central AAA-based...

Customer service ticket dashboard

Maximize Support Efficiency with Ticketing Module Tailored for ISPs

Our commitment to enhancing and optimizing the Splynx Ticketing platform, which we use to support our clients, is a key ...

Business automation The power of Splynx ACS (TR-069) for local ISPs

The power of Splynx ACS (TR-069) for local ISPs

Splynx ACS (TR-069) optimizes the way ISPs operate, interact with clients, and manage their networks.

Network management

Hardware Backup & Change Management in Splynx

Maintaining network stability and reliability is paramount for both ISPs and their valued customers. To address this, Sp...

Find out how Splynx helps ISPs grow

Learn more