Splynx answers the three most frequently asked questions

Since the beginning of the war in Ukraine, we’ve been asked many questions about our servers and the work of our team. We want to reassure you that there is nothing to worry about. And here’s why 👇

1. How are we working at the moment?

Splynx has always been a distributed team. Our offices are located in the Czech Republic, South Africa, Ukraine, and Kenya. A part of our development and support teams who dwelled in Ukraine had to relocate to a safer place. Currently, everyone is in place, and all our customers can expect uninterrupted service and support.

2. Where are the Splynx licensing servers hosted?

Finland (Helsinki).

3. Where are the Splynx data backup servers located?

Nuremberg, Germany.

More in

Customer service Customers Mobile View

Splynx Customer Portal Overview

As an Internet Service Provider, your goal is to provide the best possible service to your customers. A self-service cus...

Business automation customer education

The benefits of customer education for ISPs: How to know when your business is doing it right

Many users encounter difficulties with their home networks, which are commonly referred to as the last nine yards. Howev...

Network management Network topology failover server

Overview of RADIUS failover server

One of the methods used to authorize Internet services in Splynx is the RADIUS protocol. More details about the Splynx R...

Business automation 3CX integration with Splynx

Improving Customer Communication with 3CX and Splynx CRM

3CX integration allows you to make calls directly from Splynx, store phone calls in CRM, and link calls to an existing t...

Find out how Splynx helps ISPs grow

Learn more