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Simple, scalable pricing for ISPs

Splynx is a subscription based product, as we build long-term partnerships with our customers, delivering modern and reliable solutions.

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Pricing calculator
Easily calculate your cost by adjusting the number of active subscribers.
Cloud detail...
Your monthly price
The total monthly cost of your Splynx subscription.
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$0 /month
What’s Included:
Splynx license $0
Maintenance fee
The maintenance fee includes Splynx cloud hosting by default and covers server infrastructure upkeep and support. For on-premise installations, it ensures assistance with server-related tasks outside of Splynx software such as migrations, local backup restorations, data recovery, etc.
 $0
What you’ll get
Included in your Splynx license:
All system features Public add-ons & integrations Customer portal & mobile app Mobile app for field techs Unlimited administrator accounts
Support included:
Technical support Frequent software updates and API Automatic system backup Deployment & migration assistance

Additional features and pricing

These add-ons require additional licensing due to ongoing maintenance and support.

Accounting add-ons
Accounting add-ons require a 2-hour integration package for assisted setup, delivered by our expert engineers via Zoom. This ensures a smooth configuration and avoids potential issues, regardless of any free assistance already provided. Additional integration hours can be purchased at $70/hour.
Huawei OLT GPON add-on
Each Huawei GPON OLT service counts as two subscribers on your Splynx license. Charges are capped at $100/month, with no additional license counts for OLT services beyond this limit.
ACS Server
Provision and manage CPE devices with the TR-069 protocol. Pricing scales with the number of devices managed via Splynx.
Number of Devices
Cost per Month
ACS 1000 devices
100$/month
ACS 2000 devices
200$/month
ACS 3000 devices
300$/month
ACS 4000 devices
400$/month
ACS 5000 devices
500$/month
ACS 10000 devices
1000$/month
Whalebone Peacemaker Add-on
Security & Management:
$80/month for up to 1,000 subscribers,
then $0.08/subscriber.
With Content Filtering:
$160/month for up to 1,700 subscribers, then $0.095/ subscriber.
Download full pricing details
Khaya Tantsi
Khula Tech Solutions
I was impressed by the support I got when I was testing Splynx out, meeting Alex, talking to him, and the advice he gave to grow my business. For me it has been massive, I have managed to create all business processes from just using your software. We have grown by almost 300% from when we
started with Splynx. We are now opening a new branch in Port Elizabeth.
Catherine Hayes ava
Catherine Hayes
Clare WiFi Networks
After a bit of confusion to start when I made contact which Splynx rectified, I have gotten a top-notch service. It was the best decision we made switching to Splynx from the other provider we were using. Splynx made the transition effortless. I’m delighted with the service I have received so far and can’t recommend them enough.

Frequently Asked Questions

How does your pricing work?

The software pricing is subscription-based. The monthly subscription fee is always based on the number of active customers in Splynx database.

Splynx licenses are always calculated in intervals of 100 with an entry level license of (up to) 400 subscribers.

How do you count license subscribers?

A customer is considered as an active subscriber on the license if they are in Active status in the Splynx database. Customers in New, Blocked, or Inactive statuses are not counted towards the license.

An active customer is considered as one customer on the license should they have 1 to 4 active services. In case the subscriber has 5 to 8 active services, the system counts it as an additional active subscriber on the license. Splynx, therefore, counts each 4 additional active services as a new customer on the license.

Do you provide a perpetual license?

No, we don’t provide one-time license fee as we continuously
maintain, develop, and support the product to meet high-standard market needs.

Can we upgrade/downgrade our subscription and what happens with unused funds?

It is possible to upgrade or downgrade your license at any time. The system will prorate and deduct your unused funds from the new invoice.

Can we install Splynx on-premise?

Cloud-based server installation is Splynx's default, enhancing efficiency and service quality. However, on-premise installation is also possible. The same hosting fee applies to cover support for server migrations, local backup restorations, data recovery, and other server-related tasks that fall outside of Splynx software support, ensuring smooth operation regardless of your setup.

Do you help with initial onboarding?

Yes, Splynx support team is able to provide advanced assistance during first phases of the platform deployment. Our support engineer helps you to configure the system, all tasks are described here.

Splynx subscription fee includes 2 hours of dedicated support to help with system configuration. If more than 2 hours are required by end user, then standard hourly fee is applied.

The integration flow and suggested steps are described in our how-to videos.

How do you provide support?

Splynx subscription includes:

  • Technical support — 7 days a week, 8:00-23:00 Central European Time.
  • Communication with the support team that is done via helpdesk using support@splynx.com email address or via the customer portal.
  • Meetings with our engineers that are always scheduled via tickets.
  • Daily answers — up to 2 tickets per day per the Splynx end user.
  • Frequent software updates.

Do you provide dedicated support?

Yes, Splynx engineer can assist in the required configuration steps remotely via Zoom platform. The sessions are scheduled in our calendar once the subscription is bought. The cost for dedicated support is 70 USD/hour, it goes in packages of 5-hour increments.

Each ISP is unique and therefore it is hard to predict how much time the implementation will take to complete. We usually suggest the starter package (5 hours) and if required, upgrade to another 5-hour package to complete the project.

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