When you are migrating to Splynx, import of customer database is probably needed. We provide the service of import as a part of support for paid licenses, but you can also check how import is implemented in our system. Upload a csv/excel file, define columns as fields in the system and click upload, that’s all!
In case, if we need to export our customers, let’s use other feature, called “Export”. Choose your delimiter and click on Export button, it was never such easy before.
For mass activation of customer services after import, please follow the guide:
How to export customers from MikroTik is shown in video below:
Splynx monitoring is based on SNMP, RRD and Ping tools. The administrator can set up monitoring for any OID supported by hardware vendors and draw charts with Splynx. The statistics are linked to customers account that gives them a possibility to check the used data through the Portal or mobile app.
Our monitoring supports weathermaps as it’s shown in the picture below. At the moment you can use open source projects and connect it to Splynx – http://network-weathermap.com. It’s a very powerful tool for visual interpretation of networks and it can be easily connected to the Splynx ISP Framework.
Network monitoring enables the sending of alerts via email and sms gateways to be always aware of the status of your devices and take immediate actions.
The following pictures show SNMP logs and RRD charts. We are using RRD as a technology for data logging and generating charts.
Manage your network in real time using Splynx Live dashboards! Every segment of our system has a live dashboard with highlights and general overviews. With dashboards, you can monitor system performance and immediately get information about network health, check and plan the finance without running reports, easily track the items in your stock or check the activity of your leads in CRM.
Shows you the system status, general information about your network devices, customers, finance and tickets.
Shows the finance situation about the past, current and the planned transaction for the next month.
Invoicing for a set period
Top 10 payers and non-payers
Monthly recurring revenue growth
ARPU (Average Revenue Per User).
The dashboard shows the live status of your tickets, statistics, and recent activities log.
The dashboard shows the status and information about your current leads and deals.
Your warehouse management becomes easier when you see all the items and activities at your fingertips.
Splynx is an ISP billing software framework created for internet service providers and network administrators.
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