Blog

Did You Miss Our Webinar? Watch It Here!

On Thursday, November 1, we had a live webinar where we discussed how to grow fast and increase ISP’s network size with Splynx. If you missed it, don’t worry, we have the video right here.   Also you can check out a Fitel Network case study, as well as get personalized consultation about how to improve your ISP […]

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HTTPS/SSL installation

Here in Splynx we are working very intensively on configuration part of the system. Many things that were available for configuration over CLI we have put to the Splynx GUI configuration. One of such examples is HTTLS activation and SSL certificate installation. You should always protect Splynx server with HTTPS, even if it’s used inside […]

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Splynx GDPR compliance

From May 25th 2018, the EU’s General Data Protection Regulations (GDPR) came into effect. As part of our commitment to transparency, and in preparation for the new data protection laws, we’ve updated our Software solution. We encourage you to read the GDPR Splynx compliancy document in full and to contact us if you have any […]

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Splynx client portal interface

Custom client portals are powerful tools for Internet Service Providers

In the ISP marketplace, the key differentiator is to provide great customer service, which is created with a customized user experience. Client portal automation allows ISPs to not only provide streamlined downstream services, but also reduce labor costs and solve internal operational problems. Splynx billing system provides customized self-service client portals for Wireless ISP (WISP) […]

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How to manage Internet Resellers in Splynx billing system

For those who is considering expanding internet services through the reseller model, Splynx billing platform provides three powerful modes to support this strategy. Splynx software took the stress out of the whole billing process and allows internet service providers to be more productive with reseller partners. Whether you’re a reseller or an ISP, VISP Splynx […]

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How to Use Splynx Billing Payment Reminders and Notifications

Splynx billing software was designed to make communicating flow with your clients as easy  and uncomplicated as possible. Automations play a key role in keeping the speed, efficiency and accuracy of processes. Splynx auto notifications and reminders ensure that both broadband providers and customers stay informed about their cases’ progress. In Splynx billing system, you […]

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Defining User Roles, Permissions and Access

To achieve more granularity and tighten user account security, Splynx billing software supports multiple users that you can add, modify, or delete different settings, permissions and roles. During creation or editing a user account in Splynx software, you can determine a user role, add specific permissions, and allow or ban access at different levels. Splynx […]

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Huawei GPON configuration

We got Huawei MA5800-X7 device to help our customers with GPON integration. In this article you can find useful commands that help during configuration. Huawei instead of “show” uses “display” command. Also there is enable mode, similar to Cisco devices. If we need to delete part of configuration – use “undo some_command” instead of “no […]

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