Splynx client portal interface

Custom client portals are powerful tools for Internet Service Providers

In the ISP marketplace, the key differentiator is to provide great customer service, which is created with a customized user experience. Client portal automation allows ISPs to not only provide streamlined downstream services, but also reduce labor costs and solve internal operational problems. Splynx billing system provides customized self-service client portals for Wireless ISP (WISP) […]

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How to manage Internet Resellers in Splynx billing system

For those who is considering expanding internet services through the reseller model, Splynx billing platform provides three powerful modes to support this strategy. Splynx software took the stress out of the whole billing process and allows internet service providers to be more productive with reseller partners. Whether you’re a reseller or an ISP, VISP Splynx […]

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How to Use Splynx Billing Payment Reminders and Notifications

Splynx billing software was designed to make communicating flow with your clients as easy  and uncomplicated as possible. Automations play a key role in keeping the speed, efficiency and accuracy of processes. Splynx auto notifications and reminders ensure that both broadband providers and customers stay informed about their cases’ progress. In Splynx billing system, you […]

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Defining User Roles, Permissions and Access

To achieve more granularity and tighten user account security, Splynx billing software supports multiple users that you can add, modify, or delete different settings, permissions and roles. During creation or editing a user account in Splynx software, you can determine a user role, add specific permissions, and allow or ban access at different levels. Splynx […]

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Inventory management

Splynx brings Internet providers efficient and simple way to manage their inventory and stock. Feature is available from 2.0 release. Inventory dashboard shows amount of items, products, suppliers and invoices in the system. Splynx allows to scan and quickly work with barcodes. Suppliers are companies that sell equipment and issue invoices. Splynx stores and links […]

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Splynx Radius server

Splynx ISP framework consists of different sub-systems. One of the main and most important parts of framework is Splynx Radius server. PPPoE, DHCP, IPoE, Hotspot, Wireless or Static IP/MAC authentication. Splynx solution also provides smart bandwidth management and other useful features. Splynx Radius server is used to perform AAA tasks. Authentication – Networking equipment perform […]

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Accounting software integration

Splynx is integrated with QuickBooks and Xero accounting software. Splynx synchronizes customer’s information, invoices and payments over accounting software. The integration with Accounting Software includes several steps: 1. Splynx synchronizes customer’s information over accounting software. All important customers data are sent from Splynx to accounting software. If we change address of the customer in Splynx, it […]

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Payment gateways

Charge your customers with Paypal, Braintree, Authorize.net, SEPA, GoCardless, Cashdesk, Payfast or SagePay. Splynx has a strong billing engine. You can issue Recurring Invoices and send them to your customers or charge customers with Prepay Mode. Recurring invoicing Invoices can be issued in advance or in Postpay Mode. One month in advance means that 1st of May […]

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Voice Billing

Splynx ISP framework has useful feature to rate phone calls, messages, data and charge customer for voice services. System allows to rate VoIP (Voice over IP) calls, LTE data transfers or work with full mobile phone services that include calls, messages and data. Customer rating and Provider rating Splynx can rate calls, messages and data […]

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