Category: Billing

Import and Export of customers

Ruslan Malymon

When you are migrating to Splynx, import of customer database is probably needed. We provide the service of import as a part of support for paid licenses, but you can also check how import is implemented in our system. Upload a csv/excel file, define columns as fields in the system and click upload, that’s all!
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In case, if we need to export our customers, let’s use other feature, called “Export”. Choose your delimiter and click on Export button, it was never such easy before.
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For mass activation of customer services after import, please follow the guide:

How to export customers from MikroTik is shown in video below:

Live dashboards

Ruslan Malymon

Manage your network in real time using Splynx Live dashboards! Every segment of our system has a live dashboard with highlights and general overviews. With dashboards, you can monitor system performance and immediately get information about network health, check and plan the finance without running reports, easily track the items in your stock or check the activity of your leads in CRM.

 

General Overview

  • Shows you the system status, general information about your network devices, customers, finance and tickets.

 

 

Finance Dashboard

  • Shows the finance situation about the past, current and the planned transaction for the next month.
  • Invoicing for a set period
  • Overdue invoices
  • Top 10 payers and non-payers
  • Monthly recurring revenue growth
  • ARPU (Average Revenue Per User).

 

 

Ticketing Dashboard

  • The dashboard shows the live status of your tickets, statistics, and recent activities log.

 

 

CRM Dashboard

  • The dashboard shows the status and information about your current leads and deals.

 

 

Inventory Dashboard

  • Your warehouse management becomes easier when you see all the items and activities at your fingertips.