Post webinar video: Questions & answers

On the webinar, we got a lot of questions that didn’t fit in one video due to limited webinar’s time. Here is an extra video regarding product development, Splynx features, and support. In this video managing director at Splynx,  Alex Vishnyakov  is talking about – What is the Splynx development plan for next year? – How Splynx can […]

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Did You Miss Our Webinar? Watch It Here!

On Thursday, November 1, we had a live webinar where we discussed how to grow fast and increase ISP’s network size with Splynx. If you missed it, don’t worry, we have the video right here.   Also you can check out a Fitel Network case study, as well as get personalized consultation about how to improve your ISP […]

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Splynx client portal interface

Custom client portals are powerful tools for Internet Service Providers

In the ISP marketplace, the key differentiator is to provide great customer service, which is created with a customized user experience. Client portal automation allows ISPs to not only provide streamlined downstream services, but also reduce labor costs and solve internal operational problems. Splynx billing system provides customized self-service client portals for Wireless ISP (WISP) […]

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How to manage Internet Resellers in Splynx billing system

For those who is considering expanding internet services through the reseller model, Splynx billing platform provides three powerful modes to support this strategy. Splynx software took the stress out of the whole billing process and allows internet service providers to be more productive with reseller partners. Whether you’re a reseller or an ISP, VISP Splynx […]

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How to Use Splynx Billing Payment Reminders and Notifications

Splynx billing software was designed to make communicating flow with your clients as easy  and uncomplicated as possible. Automations play a key role in keeping the speed, efficiency and accuracy of processes. Splynx auto notifications and reminders ensure that both broadband providers and customers stay informed about their cases’ progress. In Splynx billing system, you […]

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Defining User Roles, Permissions and Access

To achieve more granularity and tighten user account security, Splynx billing software supports multiple users that you can add, modify, or delete different settings, permissions and roles. During creation or editing a user account in Splynx software, you can determine a user role, add specific permissions, and allow or ban access at different levels. Splynx […]

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